Faqs

We accept returns and exchanges within 14 days of purchase. Items must be unused, in original luxury packaging, and with all tags attached.

• Note: Customers are responsible for all courier/shipping charges for returns or exchanges.
• Important: Items purchased during a Sale or promotional event are not eligible for refunds or exchanges.

We provide nationwide shipping across Pakistan. Standard shipping charges are calculated at checkout based on your exact location. We occasionally offer free shipping on orders above a specific value.

Orders are processed within 1-2 business days. Delivery typically takes 3-5 business days depending on your city (Lahore orders may arrive sooner).

Our studio is proudly based in Airline Society, Lahore. Contact us at +92 337 6118638 for any specific inquiries or bespoke order assistance.